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Cattell's: 'It's all about service'

Published: 15th Mar 2021
Author: Rob Cattell

Springs, Gauteng – "I can't complain," said Cattell's Industrial Footwear owner Rob Cattell. "January was on par with last year, February was slightly up. This month will be down on last year, because it was in March last year that the first lockdown started."
      That good month last March is something of an anomaly, because safety footwear - which is all that Cattell's supplies - isn't PPE that has benefitted from the virus and the various lockdowns.
      "I do well because I have the stock," he said, "and I always have the stock. It's all about service. Some other distributors haven't been able to get stock."
      It can be a challenge: courtesy of the global shipping logjam, 450 pairs of Caterpillar boots which should have arrived last March have arrived now.
      Cattell's sources from 4 suppliers and "90% of our business" is supplying resellers.

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