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Lengthy detentions: That’s just the way it is, says NCC

Published: 26th Mar 2025
Author: Tony Dickson - S&V Editor

S&V Protect asked the National Consumer Commission to comment on Treadsafe’s experience, and also whether other containers have been detained. Jabu Mbeje, Divisional Head: Enforcement & Legal Services, at the NCC, sent this response:

We hereby advise that detention of goods suspected to have contravened the provisions of the CPA are detained by SARS officials, on behalf of the NCC. Then SARS sends a detention notice to the NCC. Based on such detention notice, the inspector of the NCC is then given permission to investigate the allegations of such contravention. It takes about 20 working days, from the date of approval of a submission to investigate such contravention, for the NCC to finalise its investigation and either issue a release letter or give instructions to the importer to either destroy or re-export the goods which are in contravention of the CPA. The process of detention and investigation of the alleged contravention is regulated by the CPA and Customs Excise Act.

Therefore, we are not able to guarantee that the goods are not going to be detained in future, if SARS has a reasonable suspicion of the contravention of the CPA. But as soon as there are detained, the above process is then followed.
 

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